You can change your hosting plan at any time from the client portal. Upgrades take effect immediately; downgrades apply at your next renewal date.
How to upgrade
- Log in to portal.vumacloud.com.
- Go to Services and click your active hosting service.
- Click Upgrade / Downgrade in the left sidebar.
- Select your new plan and review the prorated price difference.
- Click Click to Continue and complete any payment due for the upgrade.
Prorated billing on upgrades
When you upgrade mid-cycle, you are only charged the price difference for the remaining days of your billing period. For example, if you have 6 months left on Starter and upgrade to Growth, you pay the proportional difference for those 6 months — not a full year.
Before downgrading
Check that your current disk usage, number of websites, and email account count are within the limits of the lower plan. Excess data is not deleted automatically, but your account may be suspended if limits are exceeded after downgrading.
