Fixing Common SSL Errors Print

ERR_SSL_PROTOCOL_ERROR or site will not load over HTTPS

The SSL certificate has not been issued yet, or the domain's DNS is not pointing to Vumacloud. Confirm your domain resolves to your hosting IP, then run AutoSSL again from cPanel.

Mixed content warning (padlock with a caution symbol)

This appears when your page loads some resources (images, scripts, stylesheets) over HTTP while the main page is HTTPS. To fix:

• In WordPress: install the Really Simple SSL plugin — it rewrites resource URLs automatically.
• Manually: search your database for http://yourdomain.com and replace with https://yourdomain.com.

Certificate expired

Let's Encrypt certificates renew automatically. If yours has expired, go to cPanel → SSL/TLS Status → select your domain → Run AutoSSL to force an immediate renewal.

SSL not working after switching to Vumacloud

After pointing your domain to Vumacloud, wait for DNS propagation (up to 48 hours), then run AutoSSL. The certificate can only be issued once your domain publicly resolves to your Vumacloud hosting IP.

Still having issues?

Open a support ticket and include your domain name and the exact error message. Our team can diagnose and resolve SSL configuration issues remotely.